Real Estate Finance Group (REFG) - External Client Service

 

Experienced, dedicated professionals and state of the art loan management systems are the foundation of Babson Capital’s infrastructure, allowing Babson Capital to service highly complex, structured transactions (e.g. senior-subordinate loans, mezzanine financing, participation mortgages, fund investments).

Babson Capital’s External Client Services group seeks to maintain industry “best practices” by focusing on innovation, quality and, most importantly, client satisfaction:

  • Consistently maintains strong primary and special servicing ratings1
  • Provides operational, accounting, and reporting support to an array of investors
  • Performs third party servicing for public CMBS transactions, Agency and Institutional clients

The External Client Services group provides investment services to 25 clients representing $2.1 billion in assets managed and serviced.2

 

1. Fitch Rating of “CSS2” for Special Servicing and “CSP2” for Primary Servicing, effective May 2008. Standard & Poor’s Rating of “Above Average” for Commercial Loan Servicing, and Commercial Servicing, effective December 2008; despite affirming the Above Average ranking for mortgage special servicing, Standard and Poor’s assigned a Negative Outlook to that ranking, reflecting “a diminished level of troubled loan management activity and corresponding recovery data during the past 18 months.”
2. As of March 31, 2008